Investigation Request

The Investigation Request function lets you send an email request to your financial institution a bank, thrift, or credit union for information about any wire transfer that you sent in the last two years.

To display the Investigation Request screen:

·         Select the Wire Transfer option on the Funds Transfer menu and then click Investigation Request. The Investigation Request screen appears.

You must give contact information for yourself, complete information about the wire transfer (originating account, amount, recipient and date) and also you must state what action is to be taken.

Fill out all of the required fields and click Send. Your financial institution will receive the request and should contact you.