User Maintenance

The User Profile Maintenance option is used to add, modify and delete end users and determine the services and accounts they can access. User Maintenance controls let you create a "profile" for each user. This profile includes a unique ID and secure password, as well as permission settings that enable the user to access certain accounts and use specific services.

The controls are arranged in three logical groups: User Information (basic identifying data), Account List (account access and service restrictions) and Features/Services (access to Business Banking features and services).

Only the Company Administrator the customer, or a person assigned by the customer, who will have administration responsibilities in the Commercial Customer Platform of the application.customer a bank's customer, a thrift's customer, or a credit union's member., or a person assigned by the customer, who will have administration responsibilities in the Commercial Customer Platform of the application. created by the financial institution a bank, thrift, or credit union has the ability to modify other users who are designated as Administrators. An administrator user created by the Company Administrator can view, add, delete, and modify non-Administrative users.

Note: Changes in User Profile Maintenance do not affect sessions that are already underway. Users with active sessions must log out and back on to see modifications made in User Information and Features/Services.

User Information

The User Information section has controls to set the top-level user identification settings (name, ID, etc.).

Control	Description
Current User	The drop-down list lets you choose a user definition to modify. The field displays the ID of the currently selected user when the drop-down is not being used.
New	This button lets you create a new user definition.
User Name	This is the user’s name. This information is for identification and definition purposes only and is not accessible outside of this screen.
User ID	This is the ID that the user will use to log in to the system.
Password/Confirm	This is the password that the user will use when logging in. The system crosschecks the Password and Confirm fields to help eliminate typographical errors.
E-mail	This is the user’s email address. System-generated email messages intended for this user will be directed to this address.
Reset Login Credentials	(With Enhanced Login Security enabled) This will reset and invalidate the selected user’s password, security questions and computer/cookies. You must provide new password information prior to clicking this option.
Unenroll Computers	(With Enhanced Login Security enabled) This invalidates the selected user’s computer/cookies without resetting their password.
Reset Security Questions	(With Enhanced Login Security enabled) This will reset the selected user's existing security questions.

Account List

The Account List grid is comprised of columns of check boxes and one row for each account defined for your company. Each column represents one type of banking service and each row represents one account; a checked box in a row/column position indicates that the user has permission to use that column’s service on that row’s account.

The available services include:

· Balance Reporting (BAL RPT)

· Book Transfer Credit (BOOK XFR CREDIT)

· Book Transfer Debit (BOOK XFR DEBIT)

· Book Transfer Non-Sufficient Funds (NSF BOOK XFR)

· Wire Transfer (WIRE XFR)

· Stop Payment (STOP PMT)

· ACH

· Tax Payment (TAX PMT)

· Reconciliation Issues and Exceptions(RECON SRVCS ISSUES and RECON SRVCS EXCPTS)

· All (ALL)

· Bill Pay (BILL PAY)

Some services cannot be used with some account types. The system automatically disables the checkboxes in such cases, so you cannot inadvertently assign an invalid capability.

Note: If the NSF Book XFR option is in effect for the selected debit account, no balance checking will be performed and the transfer will be submitted for processing.

For your convenience, there are Select All checkboxes for each row and column. Check a column Select All box to give the user the capability to use a particular service on all applicable accounts, or click a row All check box to give the user the capability to use every applicable service on a particular account.

Features/Services

The Features and Services blocks give fine control over what system services the user may access and allows you to set dollar-value limits for some services.

Note: In Business Banking, all limit definitions represent maximum allowable values. That is, the limit value represents the largest amount that is acceptable, and an exception condition occurs only if the user or company exceeds the limit value.

For example, if a user has a $50.00 per-transaction limit on wire transfers, that user can initiate a $50.00 transfer without needing approval but if he or she tries to initiate a wire for $50.01, the system will flag it as pending and require an approval. (For the sake of simplicity, this example assumes the absence of other approval constraints.)

Control	Description
Administration
User Administrator	Grants access to this screen (i.e., the capability to create, update and delete user definitions) and other Administration subtopics (Activity Reporting, Balance Alerts, Account Maintenance, Change Company/User Passwords and Change Timeout).
User Profile Approver	Approves or denies any new user profile, changed user profile, deleted user profile or reset login credentials
Suppress E-mail Approval Request	Prevents the system from sending email approval requests to the user profile approver. Without this setting, a User Profile Approver receives email every time the Company Administrator and user administrators add a new user profile, update an existing user profile, delete an existing user profile or reset login credentials.
Balance Reporting
Allow Balance Reporting	Grants access to the Balance Reporting service.
Book Transfer
Allow Book Transfer	Grants access to the Book Transfer service.
Wire Transfer
Allow Wire Transfer	Grants general access to the Wire Transfer service. The other checkboxes control access to the specific Wire Transfer functions.
Initiate Template	Grants permission to submit Template-based Wire Transfers.
Initiate Group	Grants permission to submit Group-based Wire Transfers.
Initiate Freeform	Grants permission to submit freeform wire All information contained within the wire instruction is different each time the transaction takes place. transfers (i.e., wire transfers that do not use predefined templates).
Approval	Designates the user as a Wire Transfer Administrator, with the capability to approve or deny wire transfer submittals. Wire Transfer Administrators receive system-generated email messages whenever a user submits a new wire transfer that requires approval.
Template Maintenance	Grants permission to create, modify and delete wire template definitions
Template Group Maintenance	Grants permission to create, modify and delete wire group definitions.
Investigation Request	Grants permission to initiate a wire transfer investigation.
Incoming Wires	Grants permission to access incoming transfer details. (Wire Interface Dependent)
Suppress Incoming E-mail Notification	Prevents the system from sending email to the user regarding incoming wires. (Wire Interface Dependent)
Suppress E-mail Approval Request	Prevents the system from sending email approval requests to the user. (Without this setting, Wire Administrators receive email every time a user initiates a wire transfer that requires approval.)
Foreign Exchange Rates	Grants permission to view the foreign currency exchange rates table.
Daily Limit	Specifies the daily cumulative maximum amount of funds the user can transfer.
Transaction Limit	Specifies the maximum amount of funds the user can transfer in any single transaction.
Daily Approval Limit	Specifies the daily cumulative maximum amount of funds the user can approve for a transfer.
Transaction Approval Limit	Specifies the maximum amount of funds the user can approve in any single transaction.
Stop Payments
Allow Stop Payments	Grants access to the Stop Payments service.
ACH
Allow ACH	Grants general access to the ACH service. The other checkboxes control access to the specific ACH functions.
Participant Maintenance	Grants permission to add, modify and delete ACH participant definitions.
ACH Approval	Designates the user as an ACH Administrator, with the capability to approve or deny ACH submittals. ACH Administrators receive system-generated email messages whenever a user submits a new ACH batch An ACH batch consists of a template (see below) and a collection of transactions having the same purpose and effective date to be performed, and may also include addenda information. that requires approval.
Batch Template The template contains the essential characteristics of the ACH batch, such as the name of the template, the type (class code) of ACH transmission (CCD or PPD), and the offset account. Although AXIS Cash Management only lists CCD & PPD, the application will create the appropriate CCD+/PPD+ ACH Batch if a participant with an addendum is associated with this batch. Maintenance	Grants permission to add, modify and delete ACH batch template definitions.
Batch Template Maintenance - ACH Prefunding	Grants permission to add, modify and delete ACH batch template definitions. ACH Prefunding Batch Templates will not include selection of offset account as prefunding templates are required to be unbalanced.
Reversal	Grants permission to cancel out a previously submitted ACH transaction. (Note that this does not happen directly – the system sends an email request to the financial institution.)
Initiate Batch The Cash Management end user an employee of the customer that is given access to application by the company administrator or a user administrator. initiates an ACH batch by reviewing the transfer information and assigning a settlement date. Once all of the information is deemed correct by the user, the system creates a formatted NACHA file with all of the batch information.	Grants permission to submit ACH batches.
Transaction Entry Maintenance	Grants permission to define which participants are included in ACH batches.
Suppress E-mail Approval Request	Prevents the system from sending email approval requests to the user. (Without this setting, ACH Administrators receive email every time a user initiates an ACH batch that requires approval.)
Upload ACH file	Grants permission to upload ACH files to the financial institution.
Import ACH file	Grants permission to import ACH files and add their batch and participant definitions to the database.
Import ACH file - ACH Prefunding	Grants permission to import ACH files and add their batch and participant definitions to the database. When on ACH Prefunding you must import an unbalanced file when importing Standard ACH format. If the file is balanced, the system will remove the offsetting account.
Daily Credit Limit	Specifies the maximum daily cumulative amount the user can initiate for ACH Credit origination files.
Daily Debit Limit	Specifies the maximum daily cumulative amount the user can initiate for ACH Debit origination files.
Batch Credit Limit	Specifies the maximum Credit amount of funds the user can transfer in any single ACH Batch.
Batch Debit Limit	Specifies the maximum Debit amount of funds the user can transfer in any single ACH Batch.
Daily Approval Credit Limit	Specifies the maximum daily cumulative amount the user can approval of ACH Credit origination files.
Daily Approval Debit Limit	Specifies the maximum daily cumulative amount the user can approval of ACH Debit origination files.
Batch Approval Credit Limit	Specifies the maximum Credit amount of funds the user can approve in any single ACH Batch.
Batch Approval Debit Limit	Specifies the maximum Debit amount of funds the user can approve in any single ACH Batch.
Tax Payments
Allow Tax Payments	Grants general access to the Tax Payments service. The other checkboxes control access to the specific Tax Payments functions.
Tax Payments	Grants permission to submit tax payments.
Tax Payments Admin Activity/Approval	Designates the user as a Tax Payments Administrator, with the capability to approve or deny tax payment submittals. Tax Payments Administrators receive system-generated email messages whenever a user submits a new tax payment that requires approval.
Suppress E-mail Approval Request	Prevents the system from sending email approval requests to the user. (Without this setting, Administrators receive email every time a user initiates an EFTPS Electronic Federal Tax Payment System is a government program to pay federal tax obligations electronically. batch that requires approval.)
Daily Limit	Specifies the daily cumulative maximum amount of funds the user can transfer.
Transaction Limit	Specifies the maximum amount of funds the user can transfer in any single transaction.
Daily Approval Limit	Specifies the daily cumulative maximum amount of funds the user can approve for a transfer.
Transaction Approval Limit	Specifies the maximum amount of funds the user can approve in any single transaction.
Online Services
Note: A user must have Balance Reporting capability for an account in order to use Online Services with that account.
Allow Online Services	Grants general access to the Online Services service. The other checkboxes control access to the specific Online Services functions.
Photocopy Request	Grants permission to request a photocopy (or an electronic image) of a paid check or earlier account statement.
Check Reorder	Grants permission to submit online check orders.
Account Research	Grants permission to initiate requests to the financial institution to investigate or clarify specific account activity.
Cash/Change Order Form	Grants permission to request cash shipments from the financial institution.
Bill Pay Research	Grants permission to initiate requests to the financial institution to investigate or clarify specific Bill Pay activity.
Reconciliation Services
Allow Reconciliation	Grants general access to the Reconciliation service. The other checkboxes control access to the specific Reconciliation functions. Reconciliation Services supports checking accounts only.
Issues Reconciliation	Grants permission to reconcile the issued items and allows the user to view, filter, and export the issue items in register.
Exceptions Processing	Grants permission to submit exception decisions for processing.
Suppress Exception Notification	Prevents the system from sending email every time the FI uploads exceptions.
Suppress Issues Notification	Prevents the system from sending email every time the FI downloads an Issues Register for processing.
Issues Register Input	Grants permission to manually input issues into a register for processing.
Upload Issues File	Grants permission to upload Issues Register file to the FI.
Other Services
Bill Pay	Grants permission to use the Bill Pay system.